Altostrat Notifications keep you informed about key events—like Network Outages, SLA Breaches, and Security Issues—so you can react quickly. Customize notifications to ensure the right teams or individuals get the right alerts at the right time.

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Why Notifications Matter

  • Proactive Issue Management: Address potential problems before they escalate into major outages.
  • Improved Network Uptime: Quick response to alerts shortens downtime.
  • Enhanced Security: Security-related notifications highlight suspicious activity, enabling quick risk mitigation.
  • Customizable: Assign notifications to specific users or groups based on their roles.

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Notification Types

Here are common notifications sent by Altostrat:

TypeDescription
SLA ReportsAlerts you when agreed Service Level Agreements (uptime, latency) aren’t met
Heartbeat FailuresInforms administrators when a device stops sending health signals
WAN Failover EventsIndicates connectivity issues or automatic failover events that affect the network
Security AlertsNotifies you about malicious IP blocks, intrusion attempts, or suspicious traffic

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Setting Up Notifications

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Guide

You can follow this guide in order to set up your notifications.

Setting Up Notitications

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Customizing Alerts

  • Business Hour Policies: Receive notifications only during specified times
  • Targeted Alerts: Direct SLA or Security notifications to relevant teams
  • Limit Redundancy: Prevent notification fatigue by avoiding duplicate messages

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Best Practices

  • Review Regularly: Ensure your notification settings align with current organizational needs
  • Use Notification Groups: Organize recipients by function (e.g., NOC Team, Security Team)
  • Integrate with Other Tools: Connect notifications with external services (e.g., Slack, Microsoft Teams) for streamlined workflows

If you experience issues or need to configure advanced behavior, consult the Notification Groups page or review the Orchestration Log for troubleshooting assistance.

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